Soteria Supports assists NDIS participants aged 2 to 65 within the regions of Logan, South Brisbane, Ipswich, and the Northern Gold Coast. Our staff are committed to delivering individual tailored support services at competitive pricing, that genuinely transform the lives of those we support. Our support staff are carefully paired with participants, ensuring an environment where the people we support can thrive.
By implementing the continuity of care framework, our methodology has produced remarkable advancements in the well-being of the individuals that we provide support to. We achieve this by employing a participant-to-support worker matching strategy, ensuring harmonious connections between our team of passionate support workers and the participants. This approach expedites positive outcomes for the individuals we serve. Our dedication to fostering a positive and down-to-earth atmosphere fosters a space where participants can feel safe to express themselves, leading to gradual personal growth and the pursuit of their optimal lifestyle.
Soteria supports is a Logan based NDIS support service that provides some unique opportunities for participants to engage in the community and feel empowered to achieve their goals through a wide range of other services that Soteria Supports provides. While our home base is located in Logan we also provide support to the surrounding areas such as Brisbane south, Ipswich, Gold Coast North.
OUR SERVICES
Join us for NDIS fun-filled gaming nights, suitable for all abilities, loads of laughs, build connections and memories.
Test your knowledge and have a blast with inclusive NDIS quizzes that welcome everyone to participate.
Receive compassionate support and assistance in the comfort and familiarity of your own home.
We are here to connect, care, support the community, and foster a sense of belonging for all.
Our dedicated team provides personalised support, down to earth workers, treating you with empathy and utmost respect.
Enjoy delicious, tailored meals prepared to suit your preferences, ensuring a delightful dining experience for NDIS participants.
Take a break while we care for you at home, providing a refreshing NDIS respite for you and your loved ones.
Socialise and engage in a supportive environment during our group NDIS respite getaways.
Relax in while we take care of some of your light NDIS domestic cleaning service, designed to meet your needs.
The National Disability Insurance Scheme (NDIS) has sparked a transformative revolution in the realm of support and services for individuals with disabilities across Australia. Amid this dynamic landscape, Sotaria Supports, a Logan disability service provider, has taken the essence of the NDIS to heart, offering a distinctive array of services that position participants at the epicentre of their care journey. The profound and uplifting impact that Sotaria’s disability services in Logan have on individuals living with disabilities can be attributed to our ingrained core fundamentals, spotlighting four fundamental advantages that underscore its distinct culture interwoven into our organisation.
Participant to Support Worker Personalized Matching: Forging Genuine Bonds
Sotaria’s commitment to participant satisfaction shines brightly as it establishes robust connections between participants and their support workers, a hallmark feature that sets it apart. This journey commences with an in-depth understanding of the participant’s distinct requirements, preferences, and aspirations. Through meticulous assessment and open dialogue, Sotaria ensures that the designated support worker is not merely skilled at what they do but also in tune with the participant’s personality, communication style, and specific needs. This personalised approach nurtures trust and familiarity, fostering an environment where participants feel at ease sharing their concerns, needs and goals with their support worker.
The ripple effect of this personalised matching process is profound. Participants are more inclined to actively engage with their tailored support plans when a genuine rapport exists with their support worker. The relationship is cultivated on a foundation of mutual respect and empathy, creating an atmosphere where participants are motivated to pursue their goals. This tailored methodology uplifts participants self-confidence, rendering them receptive to new experiences, skill honing, and a heightened sense of independence.
Positive and Down-to-Earth Environment: Fostering Inclusivity
Sotaria doesn’t merely emphasise professionalism—it creates an environment steeped in positivity, approachability, and down-to-earth interaction. This nurturing ambiance holds pivotal significance for participants who may have encountered obstacles while seeking quality support in the past. By cultivating an atmosphere devoid of judgement and stereotypes, Sotaria cultivates a safe space where participants can express themselves without reservation or apprehension.
The ambiance directly contributes to enhanced mental well-being and self-esteem. Participants cease to be defined by their disabilities, basking instead in appreciation for their uniqueness and potential. The positive spirit is equally extended to support workers, who are encouraged to foster low pressure collaboration with participants, nurturing a partnership based on mutual respect. This ability to work together culminates in a community where participants are inspired to embrace their strengths, seize opportunities, and immerse themselves more actively in their community.
Continuity of Care Focused: Nurturing Consistent Support
Sotaria’s culture and service delivery are driven by the concept of continuity of care principles. Acknowledging the significance of unwavering and consistent support, Sotaria ensures that participants receive ongoing care from familiar faces—an approach that deviates from the conventional model of rotating support workers, known to cause disruption and unease among participants. By prioritising continuity, Sotaria nurtures enduring relationships that facilitate effective communication, seamless goal tracking, and comprehensive support.
The merits of continuity of care are multifold. Participants experience heightened security and stability, alleviating anxiety linked to new faces or sudden changes. The rapport cultivated between participants and support workers over time fosters deeper empathy and understanding, allowing support plans to evolve harmoniously as participants’ needs evolve.
Strong Emphasis on Person-Centred Care: Nurturing Autonomy
Sotaria’s philosophy hinges on person-centred care, ensuring participants have the autonomy to steer their support journey. Sotaria understands that each participant’s aspirations and challenges are distinct, rendering a one-size-fits-all approach inadequate. By empowering participants to take the reins in decision-making, Sotaria enables them to define their objectives, preferences, and pace of progress.
This person-centered approach leads to a richer and more meaningful support experience. Participants become active contributors to their care plans and advocates for their own well-being. This sense of ownership results in heightened self-determination and a greater sense of control over their lives. As participants observe their aspirations materialising into tangible achievements, their self-confidence flourishes, motivating them to reach for loftier goals.
Cultivating a Culture Aligned with Our Framework
Sotaria Support’s culture exemplifies the potential for change and growth, offering individuals living with disabilities a pathway to enhanced well-being and a more enriched life.
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